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Role OverviewThe IT PMBA role bridges business requirements, technical design, and project execution. The role is responsible for translating business needs into clear technical solutions, managing project delivery, and ensuring that application and infrastructure solutions are scalable, secure, and operationally stable.This role combines Business Analysis, Technical Solution Design, and Project Management, working closely with internal IT teams, domain architects, vendors, and business stakeholders to deliver high-quality outcomes aligned with the client’s IT strategy and governance standards.Key Responsibilities1. Business Analysis & Requirement Management● Act as a key interpreter between Business and Development teams, ensuring clear and accurate requirement translation.● Analyze business processes, identify gaps, and propose technology-enabled solutions.● Produce business and functional artifacts, including:○ Process flows and flowcharts○ Wireframes and high-level solution diagrams● Utilize tools such as Draw.io, PowerPoint, and Excel to communicate concepts effectively.● Ensure all stakeholders share a common understanding of scope, objectives, and constraints.2. API & System Integration● Design, review, and support API-based integrations between systems.● Create and maintain API specifications, including request/response structures and data types.● Test APIs using standard API clients (e.g., Postman) and support integration troubleshooting.● Collaborate with development teams to ensure integration solutions meet business and technical requirements.3. Solution Design & Architecture Support● Lead solution ideation, design, and implementation aligned with enterprise architecture principles.● Review business requirements and define solution visions integrated with core client applications.● Recommend suitable technology stacks and contribute to solution roadmaps.● Coordinate with domain architects to formalize IT standards, guidelines, and procedures.● Ensure architectural compliance across application and infrastructure initiatives.4. Project Management & Delivery● Manage project timelines, milestones, and dependencies across multiple initiatives.● Facilitate project meetings, workshops, and design discussions; prepare meeting minutes and action tracking.● Track progress, risks, and issues using Excel, Jira, and ITSM tools.● Ensure project delivery aligns with agreed scope, schedule, quality, and budget.5. DevOps & Operational Excellence● Support and enhance DevOps practices, including CI/CD, automation, monitoring, and deployment pipelines.● Identify opportunities to reduce reactive operational work and improve system efficiency.● Support Git-based workflows, including:○ Git operations and repository management○ GitHub Actions or similar CI/CD tools● Collaborate with development and operations teams to improve system reliability, scalability, and performance.6. Technical Knowledge & Platform Support● Apply strong technical understanding of:○ Cloud platforms: AWS and/or Azure○ Relational Databases○ Node.js-based applications● Provide technical guidance and oversight when leading vendor development teams.● Analyze findings and issues, prioritize remediation actions, and propose practical solutions.7. Standards, Governance & Portfolio Support● Support IT architecture governance and ensure compliance with approved standards.● Contribute to departmental roadmaps and IT project portfolios.● Assist in improving architecture methodologies, standards, and delivery processes when required.8. Technology Lifecycle, Security & Risk● Identify and recommend technology upgrades, replacements, or decommissioning strategies.● Collaborate with architecture and finance teams on cost optimization and solution planning.● Ensure solutions comply with security, risk, and regulatory requirements.● Provide input on security controls and protection technologies as needed.9. Vendor & Stakeholder Collaboration● Coordinate with external vendors and developers for development, integration, and testing activities.● Ensure deliverables meet agreed requirements, quality standards, and timelines.● Maintain effective communication across technical and non-technical stakeholders.10. Task Execution & Support● Execute assigned tasks via Jira Tickets and ITSM Tickets.● Perform additional duties as assigned by the supervisor.